Complaint Management System Pro version using PHP and MySQL

1.ADMIN PANEL

1. Admin Login
Admin can log in through the login form.
2. Dashboard
In this section, admin can see all detail in brief like the total complaints, in-process complaints, and closed complaints. Admin can also view sub-admin complaints status.
3. Category
Admin can manage categories (Add, update, delete)
4. Sub Category
Admin can manage Subcategories (Add, update, delete)
5. State
Admin can manage states (Add, update, delete)
6. Sub-admin:
Admin can manage subadmins (Add, Update)
7. Manage Complaints
Access Complaint info, Change Complaint status, and also forwarded complaints to the subamdmins.
8. Manage the Users
Admin can manage all the Users Profiles. Take a print out of all profiles.
9. Reports
In this section, admin can generate two types of reports. One is b/w dates report and another is sub-admin report b/w dates reports.
10. User slog
Admin can also view user log info
11. Profile
Admin can update own profile
12. Change Password
Admin can own a password.
13. Forgot Password:
In this section, Admin can recover their own password.

2.SUB-ADMIN

1. SubAdmin Login
Sub-Admin can log in through the login form.
2. Dashboard
In this section, Sub-admin can see all detail in brief like the total complaints, in-process complaints and closed complaints assign to him.
3. Manage Complaints
In this section, sub-admin can access the complaint details and change the status of the complaints
4. Profile:
In this section, sub-admin can update its own profile.
5. Change Password:
In this section, sub-admin can change own password.
6. Forgot Password:
In this section, sub-admin can recover own password.

3. USER PANEL

1. User Registration—- User can register through the user registration form
2. User Login– User can log in through the login form
3. Forgot Password—user can retrieve password through forgot password link
4. User Dashboard
5. User Profile—User can manage own profile
6. Lodge Complaint– User can Lodge his/her Complaint.
7. Complaint History- Users can view lodged complaints and status.
8. Change Password- User Can change own password

Some Project Screen Shots

Home Page

User Sing-up

User Lodge/ Register Complaint

Admin Dashboard

How to run the Complaint Management System Pro Version Project Using PHP and MySQL

1.Download the zip file

2.Extract the file and copy cmspro folder

3.Paste inside root directory(for xampp xampp/htdocs, for wamp wamp/www, for lamp var/www/html)

4.Open PHPMyAdmin (http://localhost/phpmyadmin)

5.Create a database with name cmspro

6.Import cmspro.sql file(given inside the zip package in SQL file folder)

7.Run the script http://localhost/cmspro

Admin Credential
Username: admin
Password: Test@123

Subadmin Credential
Username: testsa
Password: Test@123

User Credential
Username: testuser@gmail.com
Password: Test@123
Or You can register yourself as a user.

View Demo—————————————